Salesforce Marketing Cloud Delivery Manager

2021-07-02 11:00:452021-12-31 KnownFour
Job Type Permanent
Area London, United Kingdom London United Kingdom
Sector Information Technology
Start Date ASAP
Job Ref B2994
Job Views 694
Description

Key Responsibilities:

Responsibilities will vary from project to project but will include:
  • Be responsible for the delivery of all aspects on a project
  • Where necessary work across projects in parallel
  • Develop and maintain project / programme plans
  • Run and be the point of escalation for project risks and issues
  • Run all work streams for your project delivery including near/off-shore when necessary
  • Coach and develop the internal team on delivery processes and best practice
  • Delivery to time and budget
  • Develop and maintain a positive can do approach within the project team
  • Coach and develop the delivery team to support widening their knowledge and understanding of delivery best practice
  • Ensure smooth handover from sales in to Delivery teams
  • Facilitate review of proposals as necessary during the pre-sales process
  • Provide reporting of project performance
  • Supporting pre-sales during development of new business with new or existing clients
  • Producing proposals & working with Salesforce to present proposals
  • Working with the commercial team to ensure a smooth handover in to Delivery processes


Experience and Skills Required:

  • Obsession with delivering best in class customer experiences & leveraging modern marketing tech to transform how brands operate and communicate with their customer
  • Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but you must have excellent written and verbal communication skills
  • Proven consulting experience, gained with a leading professional services or systems integration firm
  • Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation
  • Proven experience in providing leadership on complex, digital and front-office transformation initiatives, working with and/or running mixed technical teams to deliver the work
  • Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives
  • Experience designing and implementing Marketing technologies
  • Salesforce Marketing Cloud configuration experience including use of Journey Builder, AMPscript, SWL, automation studio, & landing pages
  • Salesforce Email Specialist Certification
  • Ability to travel throughout the UK and overseas


Additional Notes:

Majority of related experience gained in one of the following sectors:
  • Financial Services: Retail and Commercial Banking • Financial Services: -Insurance and Investment Management • Financial Services: - Capital Markets
  • Private Sector: - Energy, Utilities and Resources • Private Sector: - Technology, Media and Telecommunications • Private Sector: - Retail and Consumer • Private Sector: - Industrial products, manufacturing and professional services

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